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Returns & refunds

eBooks you purchase from are eligible for return and refund if we receive your request within seven days of the date of purchase:

  • If an ebook does not perform as described, you may return it for a refund at any time.

When a refund is granted, we’ll remove access to the eBook and your money will be returned. To submit a refund request, please contact our help desk.

If an ebook becomes corrupted or requires replacement during the normal course of use, you can re-download it from your account.

Refunds will not be granted in situations of purchase abuse.

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