eBooks you purchase from vitalebooks.com are eligible for return and refund if we receive your request within seven days of the date of purchase:
- If an ebook does not perform as described, you may return it for a refund at any time.
When a refund is granted, we’ll remove access to the eBook and your money will be returned. To submit a refund request, please contact our help desk.
If an ebook becomes corrupted or requires replacement during the normal course of use, you can re-download it from your vitalebooks.com account.
Refunds will not be granted in situations of purchase abuse.